Provide programmatic/API access to AppsAnywhere client
M
Mark West
For many orgs, endpoint experience tools are now asssiting the service desk in providing enhaced support without ticket escaltion. Key to that is exposing data from devices into that tool.
As such we're looking for a way of programatically get access to the current AppsAnywhere client view of the device. i.e. does the client think the device is onsite/offsite, on/off domain, what geolocation is it, is it a universtiy owned or personal device etc.
All of these feed into the availability of applications so the service desk being able to remotely see this information is vital to providing that enhanced support.
In our case, we'd want to query this via Nexthink remote action and view the data this way.
J
Joshua Thomas
To not have API layer in a cloud service is really painful in 2024. This feels like a baseline need and expectation these days.
Also going the other way being able to update and manage user profile attributes in Apps Anywhere outside of the user SAML login integration would be great.